Get 15% Off On Your First Purchase. Use Code: LAUNCH15GM

Warranty Policy

GahneMall is committed to the satisfaction of our customers and stands behind that commitment with the finest guarantee in the business. Our aim is to always provide true value, selection, and styling that will make every shopping experience a pleasurable one.

 

JEWELRY WARRANTY ON NEW PURCHASES

GahneMall provides a 3 month warranty on all your jewelry purchased from GahneMall store or gahnemall.com . This warranty covers manufacturers defects in color (material or workmanship defects are included in return policy ) but it does not cover neglect or abuse (See * below).  The periodic inspection of your jewelry purchase is the best way to safeguard against potential problems. GahneMall gladly provides free inspections of all your jewelry.  Regular upkeep of your jewelry is required to maintain your warranty.  This includes paying for any normal repairs required due to wear, damage, or abuse.  To have your jewelry cleaned and inspected, free of charge, simply stop by our showroom located in Ghaziabad, UP.  If mailing (you only pay for the shipping charges) please box up your jewelry item(s) wrapping each piece securely and send it to us via your desired Postal Service and insured mail with a copy of your receipt if possible, and instructions to:

 

GahneMall Internet LLP

K-111 , Sector 12, Pratap Vihar , Uttar Pradesh 201301 , India.

 

WARRANTY EXCEPTIONS & EXCLUSIONS

The GahneMall Warranty does NOT cover the following items:

  1. Any damage to your jewelry purchase due to negligence or abuse. (For Example: If a stone is lost due to bent, damaged, or worn out prongs, GahneMall, is not responsible for the replacement of the stone or the re-tipping of the prongs. If the jewelry was neglected and abused and the warranty becomes void.)
  2. If another jeweler performs any repair work on an item purchased from GahneMall, we will not be held responsible for any loss or defect and the warranty becomes null and void.
  3. The loss of a center stone, is not covered under the GahneMall, warranty.

NOTE:  Be sure to include both your daytime and evening telephone numbers and any pertinent contact information.

* Due to the fluctuation of metals markets, merchandise prices and styles that appear on the GahneMall website are subject to change without notice.  Typographic, photographic, and/or descriptive errors are subject to correction. All weights are approximate.  Jewelry may be enlarged to show fine detail.  We reserve the right to limit quantities or opt out of sales transactions.

Special Offer Terms:

All entries are subject to end without notice and are limited to while supplies are available. No entries or requests will be valid if they have been facilitated by a third party link, website, blog, or automated program. Postage, handling, and customs fees may be required. These terms are applicable to all special offers, free offers, and requests.

 

For More Information On Warranty , Email us at support@gahnemall.com