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Shipping Policy

At GahneMall, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to 180+ countries worldwide, and to almost all destinations to United Kingdom.

All orders are processed within 2 to 3 business days (excluding weekends and holidays) from the Indian Warehouse and Any orders sent from the UK warehouse will be sent within 24 hours after receiving your order confirmation email. You will receive another notification when your order has shipped. 

We ship our products from two warehouses , one in United Kingdom and the other in India. Free Shipping is available across all the countries except the ones stated below: 

1) Australia

2) Canada

3) Ireland

4) Serbia

5) Montenegro

6) Mangolia

7) Luxemburg

8) Cambodia

9) Kuwait

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

GahneMall offers free shipping on all orders globally. We have the best possible shipping rates for faster services. The rates are usually best for multiple products purchased in order , which means , the more you purchase , the more is the weight , lesser you pay for shipping.

 

Shipping option

Estimated delivery time

Price

Warehouse

India Post

15 to 30 business days

Free Shipping

India

DHL E-commerce

7 to 10 business days

Calculated at Checkout

India

DHL Express

3 to 7 business days

Calculated at Checkout

India

 

Rate Chart :
DHL Ecommerce
Weight (Grams)
UK (GBP)*
0 - 100 Grams
2.99
101  - 200 Grams
3.49
201 - 350 Grams
3.99
351 - 500 Grams
4.49
501 - 900 Grams
5.49
901 - 1000 Grams
7.49
1000 Grams Plus
Express Shipping

DHL Express
Weight (Grams) 
UK (GBP)*
0 - 500 Grams
12.99
501 - 1000 Grams
8.49
1001 - 1500 Grams
6.49
1500 Grams and above
3.49

 

* All the above rates stated are in GBP . 

* Above rates are excluding Taxes. Taxes are charged separately if applicable. 

International Shipping

We offer free international shipping across 180 countries. We also offer express shipping globally.

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option

Estimated delivery time

Price

Warehouse

India Post

15 to 30 business days

Free Shipping

India

DHL E-commerce

7 to 10 business days

Please see the chart below

India

DHL Express

3 to 7 business days

Please see the chart below

India

 

Rate Chart :
DHL Ecommerce
Weight (Grams)
USA (GBP)*
0 - 100 Grams
5.99
101 - 200 Grams
6.49
201 - 250 Grams
6.99
251 - 300 Grams 
7.49
301 - 350 Grams
8.49
351 - 450 Grams
8.99
451 - 600 Grams
9.99
601 - 700 Grams
11.99
701 - 800 Grams
12.49
800 Grams Plus
Express Shipping
 
DHL Ecommerce
Weight (Grams) Australia (GBP)*
0 - 100 Grams 5.99
101  - 200 Grams 6.49
201 - 500 Grams 6.99
501 - 600 Grams 7.99
601 - 700 Grams 8.99
700 - 800 Grams 14.49
800 Grams Plus Express Shipping

 

 

DHL Express
Weight (Grams) 
USA (GBP)
Rest Of the World (GBP)*
0 - 500 Grams
16.49
16.99
501 - 1000 Grams
12.49
15.49
1001 - 1500 Grams
10.49
14.49
1500 Grams and above
7.49
12.99

 

* DHL E-Commerce Shipments are available only for the above mentioned countries .

* All the above rates stated are in GBP . 

* Above rates are excluding Taxes. Taxes are charged separately if applicable. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. GahneMall is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within above mentioned days of receiving your shipping confirmation email, please contact us at support@gahnemall.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Our courier partners donot accept P.O Box address. Kindly mention the address other than P.O Box addresses.

Refunds, returns, and exchanges

We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@gahnemall.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please read the return policy in the lower left of the website or don't hesitate to contact us at support@gahnemall.co.uk.